Privacy and Cookie Policy

This Privacy and Cookie Policy has been prepared to explain the principles regarding the processing and protection of personal data and the use of cookies by Rutenyum Solutions within the scope of its website, digital platforms and services.

1. Company Information

Rutenyum Solutions
Sheikh Rashid bin Saeed Al Maktoum Street,
Ajman Free Zone - Office: C1-1F-SF3003
Meshairef, Ajman Emirates, UAE
Phone: +971 50 748 3577

2. Personal Data Processed

When you use our services, visit our website or contact us, the following personal data may be processed:

• Name, surname and contact information,
• Phone number and email address,
• Company, institution or business information,
• Request, quotation, application, message and communication contents,
• IP address, device information, browser information and session data,
• Website usage and browsing information,
• Information related to products, services, quotations, orders or business processes.

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

• Receiving and responding to your requests, questions and applications,
• Providing information about our products and services,
• Managing quotation, sales, order and operational processes,
• Managing customer relations and communication processes,
• Conducting business partnership, procurement and contract processes,
• Ensuring website security,
• Improving user experience and service quality,
• Fulfilling legal and administrative obligations,
• Preventing disputes and conducting legal processes.

4. Methods of Collecting Personal Data

Your personal data may be collected electronically or physically through forms on our website, phone, email, messaging channels, social media, cookies, server logs and service processes.

5. Legal Grounds for Processing Personal Data

Your personal data may be processed under applicable data protection laws and based on the following legal grounds:

• Necessity for the establishment or performance of a contract,
• Compliance with legal obligations,
• Legitimate interests of our company,
• Necessity for the establishment, exercise or protection of a right,
• Your explicit consent, where required.

6. Sharing of Personal Data

Your personal data may be shared, where necessary for the purposes stated above, with the following parties:

• Authorized public institutions and official authorities,
• Legally authorized persons, institutions and organizations,
• Suppliers and business partners from whom services are received,
• Hosting, software, security, communication and infrastructure service providers,
• Legal, financial and technical consultants.

Your personal data is shared only to the extent necessary and in accordance with applicable legislation.

7. Retention of Personal Data

Your personal data is retained for the period required by the purposes of processing and for the statutory retention periods stipulated under applicable legislation. When the retention period expires or the purpose of processing no longer exists, your personal data is deleted, destroyed or anonymized.

8. Data Security

Rutenyum Solutions takes reasonable technical and administrative measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

9. Rights of Data Subjects

Under applicable data protection laws, you may have the following rights regarding your personal data:

• To learn whether your personal data is being processed,
• To request information about your processed personal data,
• To request correction of your personal data,
• To request deletion or anonymization of your personal data,
• To object to the processing of your personal data,
• To request information about third parties with whom your data is shared,
• To withdraw your consent where processing is based on consent.

To exercise your rights, you may contact us at +971 50 748 3577.

10. Cookie Policy

Cookies may be used on our website to improve user experience, increase website performance, ensure security and improve our services.

10.1. What is a Cookie?

Cookies are small text files stored on your device through your browser by the websites you visit. Cookies allow websites to remember your preferences, provide session security and generate usage statistics.

10.2. Types of Cookies Used

• Strictly Necessary Cookies: These cookies are required for the secure and proper functioning of the website.
• Performance and Analytics Cookies: These cookies are used to analyze how the website is used and improve its performance.
• Functional Cookies: These cookies remember user preferences and provide a better experience.
• Advertising and Marketing Cookies: These cookies may be used to provide content and advertisements relevant to your interests.

10.3. Purposes of Using Cookies

• To ensure the website functions properly,
• To improve website security,
• To enhance user experience,
• To analyze visitor traffic,
• To improve services and content,
• To remember your preferences.

10.4. Managing Cookies

You can accept, reject or delete cookies through your browser settings. However, disabling certain cookies may cause some parts of our website to not function properly.

• Google Chrome: Settings > Privacy and Security > Cookies
• Mozilla Firefox: Settings > Privacy and Security
• Microsoft Edge: Settings > Cookies and Site Permissions
• Safari: Preferences > Privacy

11. Third-Party Links

Our website may contain links to third-party websites. Rutenyum Solutions is not responsible for the privacy practices of websites accessed through these links. We recommend reviewing the privacy policies of third-party websites before visiting them.

12. Policy Changes

Rutenyum Solutions reserves the right to update this Privacy and Cookie Policy in accordance with applicable legislation and company practices. The updated policy becomes effective on the date it is published on our website.

13. Contact

For any questions, opinions or requests regarding our Privacy and Cookie Policy, you may contact us using the information below:

Rutenyum Solutions
Sheikh Rashid bin Saeed Al Maktoum Street,
Ajman Free Zone - Office: C1-1F-SF3003
Meshairef, Ajman Emirates, UAE
Phone: +971 50 748 3577

Last Updated: 07.05.2026